Customer Feedback

Here you can see some of the kind testimonials that our customers have sent to us over the past few months. If you would like to send us your comments or ideas on how we could improve our website or service please feel free to use our 'Contact Us' page.

"I really appreciate the service you and your colleagues have provided me, you have been the most helpful of any shops I have ever used online. Suffice to say, we are extremely happy with the fondue sets! I couldn't find them for sale anywhere else online except Ebay! We will definitely be making use of your service in the future. Many thanks again for the help of all your team and I hope you all have a lovely Christmas."

E.T. Dec 2007

"The bowls and dishes that I ordered, were delivered safe and sound on Friday afternoon for which I thankyou. I must commend your staff on the quality of the packing and wish all concerned a very Happy Xmas and New Year. Thank you once again,."

J.R. Dec 2007

"Thank you very much for a very prompt reply and a service that is beyond what I expected. I will most certainly use your Web service when I am next looking for something."

D.P. Nov 2007

"Fantastic service, I ordered kettle one day received it next day. Thank you now I know there are companies out there who put the customer first."

J.H. Nov 2007

"What a refreshing change from the usual 'could'nt care less' attitude in this country. This was my first experience of using your company, it will not be the last."

K.O. Oct 2007

"I also wanted to thank you for the way you sorted everything out, I've already recommended your store to my friends, and I really appreciate all your effort."

B.P. Oct 2007

"I also congratulate you on your Customer Service, that’s what it’s all about shopping on the web. If you get good service you’ll come back again and I certainly will if I’m looking for stuff on the web again. Well done"

C.R. Aug 2007

"Received today, many thanks, great service !"

M.T. Aug 2007

"recieved this morning in good condition and very fast service, Thankyou."

R.K. Aug 2007

"I just wanted to thank you for the fast despatch of my order, I would certainly recomend your store to my friends and family,"

J.S. Aug 2007

"I just wanted to drop a line to thank you for your unsurpassed customer service. I am most impressed."

Mr B. July 2007

"Thanks for such great service. Much appreciated."

M.D. June 2007

"Yours is the best service that we have recieved from any on line supplier ever anywhere!"

A.H. June 2007

"Trevor,Thanks,yet again, for a speedy and well packed delivery."

B.J. June 2007

"my pans arrived today and im really pleased with them , i shall certainly be ordering from you again soon thanks for all your help"

Mrs C May 2007

"After receipt of the Shears that I ordered, delivered on the day specified and exactly as ordered, I would like to congratulate the W Hurst team on a brilliant new service, not only for the residents of the Island but of the country as a whole."

J.M. Apr 2007

"I had to write and thank you for you excellent service, the items arrived next day after ordering! It is a relief to have a reliable supplier when I come up with these ideas. Thank you so much!!"

L.H. Feb 2007

"Many thanks for your prompt reply. It's a pleasure to be able to shop with you now that you're on the Net, instead of having to wait until our sometimes infrequent visits to the Island. It's a very satisfying to be able shop with such a professional company, as many are now disappearing. To be still here after 150 years I can only confirm thatyou're doing it right and long may you do so."

J.F. Mar 2007

"I have never had such good service from a department store online. This is the first time I have shopped with you and I can assure you it won't be the last. Thank you very much for your good price and delivery time. I will not hesitate to recommend you to friends."

S.D. Feb 2007

"Dear Hurst Team Many thanks for the superquick delivery of the lamps."

D.C. Jan 2007

"Trevor, Thanks very much for your quick,well packed, effficient service. The coffee maker was received yesterday at 9.30am. A1 service. Hope to use again."

B.J. Dec 2006

"Thank you very much for all the effort put in, its very much appreciated. Thank you again and Merry Christmas."

C.H. Dec 2006

"The service you gave was excellent and I would certainly use your web site again."

C.B. Dec 2006

"Dear Mr Grist, Lid arrived safely today, Saturday - perfect fit. Thank you so much for first class prompt service."

M.B. Nov 2006

"Dear Mr Grist, Great news - I shall order today! Thank you so much for your time and trouble."

M.B. Nov 2006

"Thankyou very much for your Excellent Service. The fire was delivered on 24/11 at 0840. Thanks again."

D.F. Nov 2006

"The spoons arrived this morning. What a fantastic service, many thanks."

L.M. Nov 2006